The organizer of the Influcon Conference (hereinafter also referred to as the Conference) is World of Online s.r.o., company registration number 06063071, with its registered office at Voršilská 139/5, Nové Město (Prague 1), 110 00 Prague, registered with the Municipal Court in Prague, registration number C 295012 (hereinafter also referred to as WOO).
These Terms and Conditions (hereinafter referred to as Terms and Conditions) of WOO regulate, in accordance with the provisions of Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as Civil Code), the mutual rights and obligations of the parties arising in connection with or pursuant to a contract for the purchase of conference tickets (hereinafter referred to as the Purchase Contract) concluded between WOO and you via the website located at https://www.influcon.cz/ (hereinafter referred to as the Website).
The terms and conditions include a policy on the processing of personal data. All information you provide to us is confidential and we treat it accordingly.
If you purchase tickets to our Influcon conference, our relationship will be governed by these terms and conditions unless we have individually agreed otherwise.
Contact details are:
Company: World of Online Ltd.
Registered office: Voršilská 139/5, Nové Město (Prague 1), 110 00 Prague
E-mail: info@woo.cz
Phone: +420 775 023 220
1. How you can buy a ticket
Tickets can be ordered by registering on our website. Ticket prices on our website include VAT and other fees. Payment is possible online, in which case the ticket will automatically appear in your account. You will then receive a simplified tax receipt by email. If you would like to receive an invoice, please email info@woo.cz with your billing details and the email address you are registered under on the site. Once the invoice has been paid, you will see the ticket when you log into your user account. You can check and change your details before submitting your order. If you do not pay the invoice when it is due, we may cancel our contract.
Likewise, please note that:
i. all presentation of the services on the website is for information purposes only and in no way constitutes a proposal for the conclusion of a contract and therefore we are not obliged to conclude a contract with you; the provisions of section 1732 (2) of the Civil Code do not apply,
ii. WOO is not responsible for the validity and authenticity of tickets purchased outside the WOO website,
iii. the purchase price of the ticket is paid at the time of crediting the funds to our account,
iv. if you wanted to raise an invoice and the invoice is overdue, we do not guarantee your place (for capacity reasons).
We are VAT payers.
2. Cancellation and changes to participation
If you are unable to attend the conference, please email us at info@woo.cz.
Cancellation fees are as follows:
If you are unable to attend the conference, the ticket holder is entitled to a refund of 80% of the ticket price paid, provided that notification of cancellation is received by 31 August 2024. Please fill in the contact form requesting cancellation, attaching the email under which the user account was created. Do not forget to also write us the account number to which we should send the amount. In the event of cancellation, we will refund the price less the applicable cancellation fee within 14 calendar days of confirmation that we have received the cancellation information.
If we receive notice of cancellation after 31 August 2024, the ticket holder will not be entitled to a refund of any part of the ticket price.
Your ticket may be used by someone else. However, you must report the change of attendee no later than 9/23/2024. You may do so by using the contact form or by emailing info@woo.cz. If you report a change of participant later, we cannot guarantee that your replacement will be admitted to the conference.
In exceptional cases, we may change the date or venue. If this happens, we will contact you at the email provided. If the new venue or date does not suit you, we will refund your payment in full.
In the event of events that prevent us from holding the event offline (e.g. illness, epidemic, other so-called force majeure), we may be able to hold the event in an online format. In this case, neither the price nor the conditions of participation and cooperation will change. This change is not considered a change of venue.
3. Copyright and personality rights
The materials you receive from us may be used for your own purposes. These are works of authorship that are intended for your use only. If you redistribute them, this is an infringement of copyright.
To comply with the law, the conference may not be recorded or otherwise captured in any way without our express permission, even for personal use.
We may take photos at events for promotions on social media and our website. If you have a problem with this, please let us know via the contact form or email.
4. Claims
Should anything go wrong, please contact us at info@woo.cz.
In your complaint, please provide us with your contact details from your user account, why you are complaining about the product and how you would like us to handle the complaint. We will send you a written confirmation (complaint report) to your email, which will serve as evidence in settling the complaint. In the complaint report, you will find: when you complained about the product or service, what defect you told us about and how you want the complaint to be settled. If the defect can be rectified, you can ask for a remedy (replenishment) or a reasonable discount. If the defect cannot be rectified, you can ask for a reasonable discount or withdraw from the contract with us, unless this is disproportionate to the nature of the matter. We will decide on your claim without undue delay, within 30 days at the latest. If we do not meet this deadline, you have the right to claim a reasonable discount on the product or to withdraw from the contract with us. If you are a consumer, you have the right to ask us to reimburse you for the costs you have reasonably incurred in making a legitimate complaint. You must ask us to reimburse you as soon as possible, but no later than 1 month after the end of the period for making a claim, otherwise this right will be extinguished. Please note that our products and services cannot be claimed on the grounds that they have not met your subjective expectations.
You are only entitled to a refund of the ticket purchase price in the cases set out in these terms and conditions.
5. Withdrawal from the contract
If you are a consumer, you have the right to withdraw from a contract concluded via the Internet within 14 days of the conclusion of the contract. However, this right does not apply to the use of leisure time if we provide the service on a specified date (e.g. the date of a conference, etc.). This right also does not apply to services and digital content if these services have been provided with your express consent before the withdrawal period has expired.
Therefore PLEASE NOTE: By entering into these terms and conditions, you agree that we will provide the product or service to you on the agreed date, which may be earlier than 14 days after the conclusion of the contract. However, you lose the option to cancel the contract.
6. Final provisions
According to Act No. 634/1992 Coll., on Consumer Protection, if you are a consumer, you have the right to an out-of-court settlement of a consumer dispute arising from a contract. In such a case, you can contact the Czech Trade Inspection Authority (Central Inspectorate - ADR Department, Štěpánská 15, 120 00 Prague 2, email: adr@coi.cz, website: adr.coi.cz). The out-of-court settlement of a consumer dispute is initiated at your request if the dispute has not been resolved directly with us. You may submit your application within 1 year from the date on which you first exercised your right which is the subject of the dispute with us. You have the right to start an out-of-court dispute resolution online through the ODR platform available at ec.europa.eu/consumers/odr/.
Our relationship is governed by Czech law.
All rights to our website, in particular copyright in the content, including page layout, photos, films, graphics, trademarks, logos and other content and elements, belong to us. Please do not copy, modify or otherwise use the content without our permission.
We may change or add to the wording of the Terms and Conditions.
Prague, 1.5.2024