The organizer of the Influcon conference (hereinafter also referred to as the "conference") is the company World of Online s.r.o., ID No. 06063071, with its registered office at Voršilská 139/5, Nové Město (Prague 1), 110 00 Prague, registered with the Municipal Court in Prague, registration No. C 295012 (hereinafter also referred to as "WOO").

These Terms and Conditions (hereinafter referred to as "Terms and Conditions") of WOO regulate, in accordance with the provisions of Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as "Civil Code"), the mutual rights and obligations of the parties arising in connection with or based on the purchase contract for tickets to the conference (hereinafter referred to as "Purchase Contract") concluded between WOO and you via the website located at https://www.influcon.cz/ (hereinafter referred to as "Website").

The terms and conditions include a policy on the processing of personal data. All information you provide to us is confidential and we treat it accordingly.

If you purchase tickets to our Influcon conference, our relationship will be governed by these terms and conditions unless we agree otherwise individually.

Contact details are:

Company: World of Online s.r.o.

Headquarters: Voršilská 139/5, Nové Město (Prague 1), 110 00 Prague

E-mail: info@woo.cz

Phone +420 775 023 220

1. How you can buy a ticket

Tickets can be ordered by registering on our website. Ticket prices on our website do not include VAT and VAT will be added after you click to purchase. Payment can be made by credit card online or by bank transfer, you will receive an invoice and ticket in your email once the amount under your order number has been credited to your account. You can check and change your details before submitting your order. If you do not pay your order by the due date, we may cancel our contract. Likewise, please be aware that:

1. all presentation of the services on the website is informative and in no way constitutes a proposal for the conclusion of a contract and therefore we are not obliged to conclude a contract with you; the provisions of § 1732 (2) of the Civil Code do not apply,
2. is not responsible for the validity and authenticity of tickets purchased outside the WOO website,
3. the purchase price for the ticket is paid at the moment of crediting the funds to our account,
4. if you wanted to pay by bank transfer and we have issued you with an overdue invoice, we do not guarantee you a place (for capacity reasons).

We are VAT payers.

2. Cancellation and changes to participation

If you are unable to attend the conference, please email us at info@woo.cz.

Cancellation fees for cancellations are as follows:

In the event of inability to attend the conference, the ticket holder is entitled to a refund of 80% of the ticket price paid, provided that notification of cancellation is received by 30 April 2026. Please fill in the contact form requesting cancellation with the email address under which the user account was created. Do not forget to also write us the account number to which we should send the amount. In the event of cancellation, we will refund the price less the applicable cancellation fee within 14 calendar days of confirmation that we have received the cancellation information.

If we receive notice of cancellation after 30 April 2026, the ticket holder will not be entitled to a refund of any part of the ticket price. 

Your ticket can be used by someone else. However, the change of participant must be reported no later than 21 May 2026. You can do this using the contact form or by email at info@woo.cz . If you report a change of participant later, we cannot guarantee that your replacement will be admitted to the conference. 

In exceptional cases, we may change the date or venue. If this happens, we will contact you at the e-mail address you have provided. If the new venue or date does not suit you, we will refund the price paid in full.

In the event of events that prevent the event from taking place offline (e.g. illness, epidemic, other so-called force majeure), we can implement the event in an online format. In this case, the price and conditions of participation and cooperation do not change. This change is not considered a change of venue.

3. Copyright and personality rights

The materials you receive from us can be used for your own purposes. These are works of authorship that are for your use only. If you redistribute them, you are infringing copyright.

For legal compliance reasons, the conference may not be recorded or otherwise captured without our express consent, including for personal use.

We can take photos at events for promotions on social media and our website. If you have a problem with this, please let us know via the contact form or email.

4. Claims

If anything goes wrong, please contact us at info@woo.cz

In your complaint, please provide us with your contact details from your user account and why you are complaining about the product and how you would like us to handle the complaint. We will send you a written confirmation (complaint report) to your e-mail address, which will serve as a document to settle the complaint. In the complaint report, you will find: when you complained about the product or service, what defect you told us about and how you want the complaint to be settled. If the defect can be rectified, you can ask for a remedy (replenishment) or a reasonable discount. If the defect cannot be rectified, you can ask for a reasonable discount or withdraw from the contract with us, unless this is disproportionate to the nature of the matter. We will decide on your claim without undue delay, within 30 days at the latest. If we do not meet this deadline, you have the right to claim a reasonable discount on the product or to withdraw from the contract with us. If you are a consumer, you have the right to ask us to reimburse you for the costs you have reasonably incurred in making a legitimate complaint. You must ask us to reimburse you as soon as possible, but no later than 1 month after the end of the period for making a claim, otherwise this right will be extinguished. Please note that our products and services cannot be claimed on the grounds that they have not met your subjective expectations.

You are only entitled to a refund of the ticket purchase price in the cases set out in these terms and conditions.

5. Withdrawal from the contract

If you are a consumer, you have the right to withdraw from a contract concluded online within 14 days of the conclusion of the contract. However, this right does not apply to the use of leisure time if we provide the service on a specified date (e.g. the date of a conference, etc.).

Also, this right does not apply to services and digital content if these services were provided with your express consent before the withdrawal period expired.

Therefore PLEASE NOTE: By entering into these terms and conditions you agree that we will provide you with the product or service on the agreed date, which may be earlier than 14 days from the conclusion of the contract. However, you lose the option to cancel the contract.

6. Out-of-court dispute resolution

The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, internet address: https://adr.coi.cz/cs, is competent for the out-of-court settlement of consumer disputes arising from a purchase contract.

The European Consumer Centre Czech Republic, with registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz is the contact point under Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).

The Seller is entitled to sell goods on the basis of a trade licence. Trade control is carried out within the scope of its competence by the competent trade office. The Czech Trade Inspection Authority carries out, among other things, supervision of compliance with Act No. 634/1992 Coll., on Consumer Protection, within a defined scope.

7. Final provisions

Our relations are governed by Czech law. 

All rights to our website, in particular the copyright in the content, including page layout, photos, films, graphics, trademarks, logos and other content and elements, belong to us. Please do not copy, modify or otherwise use the content without our permission. 

We may change or amend the wording of the Terms and Conditions. 

Prague, 4.2.2026